The IT Director is responsible for the administration, implementation, and maintenance of all IT resources at the CSU. The IT Director will provide support to staff, volunteers, and CSU club members, for the CSU infrastructure, websites, and for the CSU’s hardware and software assets. The IT Director will be expected to research and implement new solutions to simplify and optimize CSU tasks and resources in accordance with the technical standards established by management.
Maintains servers, workstations, network hardware and printers, and anticipates any potential issues to perform preventative maintenance.
Assists CSU technology users (including management, employees, volunteers, and clubs) with software and hardware troubleshooting and printing, by phone and/or e-mail. The IT Director will be the first point of contact when issues arise with technology at the CSU, and provides resolutions alone, or escalating issues to outside IT firms.
Responsible for creation and suspension of user and e-mail accounts, and maintaining an up-to-date database of active users
Develops and maintains appropriate documentation relating to all IT procedures, systems, maintenance tasks etc.
Responsible for the inventory management of software licenses, software, hardware, and other IT supplies; performs user needs assessments and makes recommendations for the purchase of software, hardware and other IT supplies.
Acting as Webmaster for the CSU, the IT Director will be responsible for the operation of all CSU websites
Proposes and executes projects to improve IT operability or reliability of CSU systems; clearly articulating roles, project goals, and timelines; establishes responsible deadlines and personal work plans in collaboration with all stakeholders.
Participate and recommend the IT budget for the upcoming year.
Monitor IT budget.
Coordinates for the administration and maintenance of the printing and telephone systems.
Promotes responsible usage and care of CSU equipment.
Recommend cost saving initiatives as well as process and productivity improvements.
AEC, DEC, DEP or other post-secondary education in information technology, computer sciences, or related field
1 to 2 years’ experience in a medium sized network of servers, desktop systems, and communication devices using current technologies.
Complete understanding and familiarity with computer hardware components, networking principals, and ability to diagnose issues and perform repairs on computer equipment, both PC and Mac.
Good knowledge of Microsoft software, including Operating Systems (Windows 7, 8.1, 10, Server 2008 R2, 2012), end-user software (Microsoft Office, Project), and server software (Exchange 2013, Active Directory, Microsoft DNS and DHCP).
Proficiency with Linux, Apache, MySQL, and CPanel
Basic knowledge of programming languages – PHP, HTML/CSS, bash, Powershell.
Experience with Drupal 7
Proficiency with Google Apps/G-Suite
Knowledge of VMWare ESXI v5.1